Terms and conditions of sale

TALLERES JANDA wants to transmit to its customers the maximum confidence when making their purchases. For this reason, and in compliance with consumer regulations, we present our General Terms and Conditions that regulate commercial transactions.
Except in those cases where it is specifically indicated that the article is new or rebuilt, the customer is aware that the material sold by Talleres Janda is a second-hand spare part, recovered, checked and prepared for its subsequent sale and correct functioning.

1. Subject matter and scope

   The user declares to be aware, at the time of placing the order, of the particular conditions of sale indicated on the screen name, price, weight, quantity, details of the products, etc.

   The placing of the order and its confirmation by the user makes him/her a customer and implies full and complete acceptance of these particular conditions of sale which will contractually bind him/her to TALLERES JANDA S.L. with CIF number B26234385, with registered address at Carretera de Haro Km.2, post code 26257 de Bañares (La Rioja), being able to contact the seller by telephone at 941024252 or by e-mail at info@talleresjanda.com.

   Likewise, the user accepts having read and understood the rest of the legal documents published on the website as well as the conditions of use and the privacy policy.

2. Product data sheet and product information

   The information shown on the website is accurate and free of typographical errors. In the event of any error of this type occurring at any time, beyond the control of TALLERES JANDA, it will be corrected immediately.

   The photographs illustrating the products are provided for information purposes only. The texts accompanying these photographs are reproductions of the information contained on the packaging and technical characteristics. The differences between the photographs and the products may only be minimal, and may be due to the graphic resolution of the screen from which the website is accessed, and do not affect the essential characteristics of the products.

3. Price

   All prices are indicated by default in euros. The price indicated, both for products and transport costs, include Value Added Tax and any other type of tax included in the Spanish tax regulations that affect the transaction.

4. Order confirmation and product availability

   The customer places the order by clicking on the "add to cart" tab. The order is added to a total that includes all the items confirmed by the customer by clicking on the button illustrated by a shopping cart at the top right of our website.

5. Delivery times and rates

   The customer chooses the place of receipt of the goods when placing the order.

   Delivery times will vary according to the availability criteria described in the previous point and depending on the address to which the shipment will be sent, but as a general rule they will be made within 24 hoursafter confirmation of payment.
   
   Islands and deliveries outside Spain have longer delivery times, generally 3 to 5 working days for islands and 5 days for other countries.

   TALLERES JANDA shall not be liable for delays that occur for reasons beyond its control or, for example, but not limited to, force majeure, accident, transport strike that delays, prevents or causes the supply to suffer any incident. TALLERES JANDA will inform the customer by any appropriate means and on the same day on which said event occurs so that the customer may freely cancel their orders by replying by post or e-mail once the event has been notified.

   If several products have been ordered at the same time, TALLERES JANDA may deliver the different items in the shopping cart on different dates, depending on the availability of each one.

6. Shipping costs

   The shipping costs, depending on the place of delivery, will be shown individually and clearly differentiated from the price of the product.

7. Reception of products

   On receipt of the products, the customer undertakes to sign the receipt form presented by the person making the delivery, on which he/she may include any observations he/she deems necessary. By signing the receipt form, the customer acknowledges having received the number of packages indicated on it. If the customer notices damaged products or missing products, he/she must make a complaint by e-mail to info@talleresjanda.com within a maximum period of 48 hours.

8. Terms of payment

   To formalise the purchase, the user may use any of the payment methods offered in each case when placing the order.
   If you choose to pay by bank transfer, you must send proof of payment to info@talleresjanda.com within the next 7 days.

   TALLERES JANDA will not process the order until it has confirmation of payment.

9. Information requested

   All the data provided during the commercial transaction will form part of the files of TALLERES JANDA S.L., for the purposes of the provisions of Organic Law 15/1999, of 13 December, on the Protection of Personal Data (LOPD), in order to manage the purchase process and send you commercial information about our services. Please consult our privacy policy to find out about all the processing of information that we carry out at TALLERES JANDA S.L.. In any case you may exercise your rights of access, rectification, cancellation and opposition, attaching a photocopy of your ID card to the email info@talleresjanda.com

10. Guarantee

    All articles sold in Talleres Janda have a one year guarantee from the moment of receipt of the article, in accordance with Royal Legislative Decree 1/2007, of 16 November, which approves the revised text of the General Law for the Defence of Consumers and Users and other complementary laws.

    The articles marketed by Talleres Janda S.L. are duly marked with seals, brands, seals and own recordings, in order to have a correct traceability of the product. The breakage of these seals invalidates the warranty. The following cases are also excluded from this guarantee: parts manipulated without the consent of Talleres Janda, parts subjected to an inadvisable or non-established use, parts damaged during assembly or incorrect handling, damage caused in transport not reported within 48 hours of receipt.
    

    In the case of engines, it is impossible to know exactly what maintenance operations have been carried out on the engine and whether these operations have been carried out in the conditions foreseen by the manufacturer, which is why it is necessary to fit a complete distribution kit. On the other hand, it is sometimes possible that a considerable amount of time passes from the time a vehicle enters our facilities until its engine ends up being fitted in another vehicle, making it necessary to replace the water pump and thermostat. All our engines can be fitted with a thermal fuse to measure possible overheating due to misuse. The warranty does not cover engine accessories such as pumps, injectors, turbos or hoses that may be fitted to the engines.
    
    Under no circumstances does the guarantee cover the labour involved in assembling and/or disassembling the parts
    

11. Replacement of defective part or refund of the amount paid

    To enforce the warranty on products sold by Talleres Janda, the consumer must keep and present the purchase invoice for the product (accessible through your customer panel in the case of online purchase). In the event that the warranty is exercised, Talleres Janda will replace the item with another identical item at no cost to the customer, and if the product is out of stock, the product will be fully refunded.

12. Right of withdrawal

    Any customer has the right to withdraw from this contract within 14 days without giving any reason.
    The withdrawal period shall expire 14 days after the day on which the customer or a third party indicated by the customer, other than the carrier, acquires material possession of the goods.
    In order to exercise this right, the customer must bear the cost of sending the goods and must return the product itself, its original packaging together with all accessories and documentation. In order to comply with the withdrawal period, it is sufficient that the communication concerning the exercise by the customer of the right of withdrawal is sent before the expiry of the withdrawal period

13. Reimbursement of amounts paid

    Refunds, where applicable, will be made through the means of payment used for the purchase.
    The price to be returned is the total price of the product or products excluding shipping costs. Once the correct condition of the returned product has been verified, TALLERES JANDA will proceed to reimburse the amount within a maximum period of 15 days from the date of withdrawal or termination of the contract.

14. Applicable law. Submission to jurisdictions.

    By placing the order, the customer agrees to submit the purchase to be made to Spanish law, so that these General Conditions are governed by Spanish law and therefore for any interpretative or litigious issues that may arise, Spanish law shall apply and in case of dispute, TALLERES JANDA S.L. shall submit to the Courts and Tribunals of the domicile of the buyer (consumer).

    Finally, we would like to remind consumers that in the event that they wish to file a complaint due to any incident in the contractual relationship, they can file the appropriate complaint by filling in the following electronic form: http://ec.europa.eu/consumers/odr/

15. A.-TALLERES JANDA S.L. uses cookies that are stored on your computer. Cookies are small files that our computer sends to your computer, but which do not provide us with information about your name or any other personal data. When the user surfs the website of TALLERES JANDA S.L. the server where it is hosted automatically recognises the IP address of their computer, the day and the time when the visit starts, when it ends, as well as information regarding the different sections visited and the sections visited. It is necessary for the server to know this data in order to be able to communicate and send you the request made and that it can be seen on the screen through the browser.

    B.-TALLERES JANDA S.L. may modify, without prior notice, the information contained in its website, as well as its configuration and presentation.

    C.-TALLERES JANDA S.L. shall not be held responsible for the non-compliance of any applicable regulation by the user in their access to the website and/or in the use of the information contained therein.